“I couldn’t be happier with the results…”
“I’ve had many clients compliment me on my website.”
“I have built a lot of websites in the past… And it’s never been a great experience UNTIL I contacted Libby.”
Being an entrepreneur means that you can use your talents, passion, and knowledge to solve people’s problems and help them live better lives. Or maybe you see your business as a way to fund your dream lifestyle—travel the world, spend time with your family, or give back to the community.
Whatever success means to you, I’m your marketing partner that helps you build the success you dream about with absolute confidence and clarity.
My job is to strategise, work on the nitty-gritty aspects of attracting new clients and running a website, so you’re free to concentrate on doing the work you love, with people who value you.
So if you’re ready to stand out, shift from desperately in-need, to a deluge of demand, and never again worry about where your next customer will come from—read on.
Lean in close. Let me tell you a secret…
Most companies and digital marketing agencies get websites dead wrong. Yes, their designs look great, they showcase what’s on offer, and convey the brand and personality… But behind the fancy words and beautiful design, they’re just glorified online brochures.
They never capture prospects who are interested, but not quite ready to pull the trigger just yet, or give red-hot leads reasons to act now.
Without a good strategy, you’ll do everything “right”—post on social media, write blog posts, and spend money advertising—but struggle to win the hearts of your potential clients, and turn them into $$$ with predictability and consistency… And that’s what truly matters.
So rather than simply putting your business “out there” and hoping that clients will find you, great websites build a connection between you and your audience. And it’s those relationships that result in more clients saying “yes”, spreading the word, and coming back to you over and over again. In other words, working with a great strategy makes you truly irresistible.
Your website is the first place people will look to learn more about your business and what you offer. Your job is to leverage this curiosity to build profitable and mutually-beneficial relationships.
How do you do this? You simply have to show your ideal clients that you are the perfect solution for them.
Doing this is easier than you realize! Put yourself in your prospect’s shoes and have a squiz around your competitor’s websites. You’ll quickly realise that all their websites sound exactly the same. They make the same vanilla promises, offer the same mediocre guarantees, and use the same stock photos.
With everyone racing to be cheaper and faster, it’s harder than ever for high-value clients to find good, trustworthy businesses who care. And this is your biggest opportunity…
Truth is, you can throw a rock and hit a web designer who can build you a website, the difference between them and what I offer… is the result.
As a website developer and strategist, my specialty is facilitating clarity about your business vision and how your unique personality, experiences, and knowledge can be beautifully infused into your brand identity—and communicated to the world through a stunningly composed website.
And then getting into the nitty-gritty details of your target audience’s biggest desires, pain points, and barriers. So you can position yourself as the best option for your clients.
All of that goodness empowers me to build your website not only in your voice but in a way that will connect with the unique needs of your potential clients and inspire them to take action.
Success in business is not determined by your passion, how hard you work, or even how good your product is. These attributes certainly help, but how well you can convert customers will ultimately drive your results. This simple step is what many entrepreneurs miss. Fortunately, getting more clients is much easier than you think – IF you know how.
Our DRIVE web design system is much more than just producing great looking websites. We solve the day-to-day issues involved in running a website and provide strategies, resources & support to guide you towards your goals. We are a web development agency that builds more than just websites, we build businesses. Below is a breakdown of what our DRIVE system entails and how it will transform your business.
Lack of focus > Purpose
Many websites have no clear purpose. They’re just made to look pretty, supply content, and that’s it.
By fusing stunning design with behavioral psychology, your website is developed specifically to captivate your prospects, transform them into adoring clients, and grow your business faster than you could ever imagine possible.
Confusion > Clarity
Most entrepreneurs never consciously define their ideal clients. As a result, their marketing remains generic, untargeted, and same-as-everybody-else.
We help you zero-in on your niche & identify the type of client who would get you excited to wake up every morning, so we can compose copy that skyrockets your value, and attracts your dream prospects like bees to honey.
Indifference > Taking action
Website content rarely communicates what’s on offer in a meaningful way. When you’re bland and boring, visitors get bored and click away without getting in touch.
Once we get crystal clear on your niche & ideal client, our content creation system helps you generate content that engages your audience, and most importantly, inspires them to take action.
Frustration > Peace of mind
Tech and performance issues are frustrating bottlenecks for entrepreneurs. Spending hours researching and fixing them is a poor use of your time.
This happens to be our zone of genius. So we take care of your website’s health and vitality, leaving you free to focus on what really matters – thrilling your clients, growing your business, and enjoying your success.
Stalling > Momentum
Once websites are up and running, most agencies hand them over and that’s it. You have to figure out how to build interest, handle leads, and maintain momentum yourself.
We provide ongoing support & education services plus carefully curated resources via our members’ area so you get the most out of your investment and keep your momentum going.
A lot of time, research, creativity & copious amounts of coffee goes into each of our web design projects.
Here’s what’s included with all of our packages:
I too am a business owner so I understand the risk and uncertainty you feel when deciding to invest in something new; no one wants to waste their time or money. I’m extremely proud of our DRIVE signature system and am confident that anyone who invests in it won’t look back!
That’s why I offer a 14-day money back guarantee.
While I can’t guarantee that you’ll double your income, I can guarantee the quality of the system; what it provides, and the time and stress it will save you. Once you’ve had a chance to look under the hood of our DRIVE system; if for whatever reason it just doesn’t feel right, we can part as friends and I will refund your money in full.
Quality service and customer satisfaction are of great importance to us, so we absolutely love hearing from happy clients! See what they had to say about our web design services:
Libby helped to get me out of a major rut and guided me through very successfully to launch my ecommerce website. I will always be very grateful for the part she has played in my business. She’s a natural teacher and thrives on supporting others to learn new skills. I’ve gone from complete novice to quite competent under Libby’s guidance. Thanks Libby!
Bianca Millar, A Good Scout
Feel good Friday thoughts; Libby has been out of this world with setting up our business marketing and website. Big or small do yourself a favour and use Riv media !
Two words for my new Fat Bob and the Blonde website – ‘freakin awesome’! I was so excited and proud to reveal my fabulous new website, created by Rivmedia Web Design. Miss Libby has done a brilliant job with the overall design. She has brought my story to life and created a wonderful visual experience for visitors. And, pulled together perfectly, all my hopes, dreams and aspirations for my business now and into the future. My new website is above and beyond what I imagined. I absolutely LOVE it.
Miss Libby has been a dream to work with – excellent communication and updates throughout the process. She also offered valuable guidance in regards to creating content. Not to mention, Miss Libby has the ‘Patience of a Saint’- I can be technically challenged at times. Thank you Miss Libby – you rock! Highly recommend Rivmedia Web Design for all your website needs.
All I can say is WOW! I have built a lot of websites for clients in the past and it’s has never been a great experience UNTIL I contracted Libby for Blue Clay Marketing + Video Creatives new website! It was so great I now use her for all my client work! Thanks Lib for a wonderful site.
As a novice with WordPress and Woocommerce, the service I receive from Riv Media is a huge asset to my business. Libby’s communication skills are excellent and her willingness to help with clear instructions are just priceless. Her attention to detail means she gets the job done right with not too much back and forth. I would definitely recommend Riv Media to anybody with an online business.
Sally-anne Charles, Fluent Interiors
Libby not only built our business a flawless, amazing website, but her tech support and follow up service is unparalleled. This is key to having the most up to date online presence in the fast paced, ever changing technical environment we operate in. I can’t recommend Libby and Rivmedia highly enough.
I engaged Libby to assist me with a rather “odd” situation. I had posted in lots of “wordpress help groups” to no avail and working out what the issue was. Libby took the bull by the horns and worked her way through my site until she found the issue. And then fixed it. From her investigations she was also able to highlight several other issues, which she then fixed. She also pointed out several other things that would need my attention, for which I am very grateful. Libby was prompt, efficient and her communication is fabulous. Thanks Libby for saving my bacon.
Rivmedia recently created our new business website. Right from the start Libby was easy to work with, everything was explained clearly and nothing was overlooked. Libby provides great support even after the website is handed over. Very glad we found Rivmedia to create our website!
When I started out Rivmedia made my logo, website, business cards and magnets. Super easy to deal with, highly recommended.
Rivmedia have been EXCEPTIONAL in their service and product. I am extremely impressed with my website and the assistance I received. Libby went above and beyond and provided a service that has been invaluable to me and my business. I cannot recommend Rivmedia more highly. Thank you Libby, times a million!
Libby was so helpful in trouble shooting some issues with my website that I got her to go over the entire thing. She did a fantastic job and was really flexible in letting me fix what I could myself and quickly sorting out the things I couldn’t. Her communication is warm and friendly, her knowledge invaluable and all in all I’ve thoroughly enjoyed my experience working with her. She’s now my go-to IT person and I wouldn’t hesitate to recommend her to anyone.
If you’ve done the math, you’ve probably spotted that the individual elements when added together amount to quite a lot, so how do we package that into such an epic price?
It’s simple really, we’ve invested a lot in the initial research and work to develop our services. That being done, there are many parts that are now replicable for us, meaning we can provide them at incredibly affordable rates, but still deliver bucket loads of value!
The difference is as it sounds, a single page website is all your content on one single page. There is still a navigation menu however the links simply jump to that particular section on the page. These can always be upgraded to a full website in the future if needed. Conversely, a full website is a website with usual navigation and initially up to 5 pages, but you can add as many as you like.
Single page website benefits:
Full website benefits:
Rather than building each website from scratch, we use template-based designs. Here’s why:
First, let’s clarify the difference between niche and ideal client (or target market) as they’re often confused:
Your niche is the service you specialise in and provide to your ideal client.
Your ideal client is the specific group of people you serve.
Importance of narrowing down your niche:
One of the biggest mistakes businesses make is not niching down enough; trying to serve everyone, instead of THE one. They speak to a massive crowd rather than a specific group of people who would best benefit from their service (and therefore buy it more readily!)
Consider it this way: If you have a serious health concern with your skin, would you rather see your General Practitioner (GP) or a dermatologist (skin specialist)?
And what level of expertise and value would you expect, and be happy to pay for from this service?
In your business do you want to be a generalist or specialist?
Importance of knowing your ideal client:
In order to attract the right visitors to your website, our questionnaire helps to identify your ideal customer. Knowing this from the start will guide your content so that it creates a connection with your audience in a meaningful way.
Knowing your ideal client helps to make all your marketing efforts super-specific and targeted, boosting your conversion rates and ROI.
It’s incredibly difficult to come up with written copy for your website with nothing but a blank canvas to start with. This can often be a source of stress, frustration, and leads to really slowing down the website building process… We want to avoid that!
We have invested hours of work, research & automation to develop a step-by-step system that removes overwhelm and makes this process as seamless as possible.
One of our major selling points is that we create websites that convert. A large contributing factor in that is the quality of the copy, so in order to maintain our high standards, professional copywriting is included. You simply provide the initial information that we need and then our copywriters work their magic!
We’ve created an online knowledge base so you too can become a WordPress super nerd! Well maybe you don’t have to become a nerd, but you can learn how to do the day to tasks of your website yourself.
We love empowering our clients to be able to do as much as they want in-house so they can get it done immediately and don’t have to keep asking us.
Naturally, we’re available if you do prefer to outsource this work, but for those who are keen to learn and want to manage as much of their site as they can… you’ll love our knowledge base.
Our VIP members area contains additional tools and resources to boost your business further and really up your digital marketing game.
What’s inside is a trade secret only our members get to enjoy. To at least give you a peek behind the curtain – members get a 10% discount off all of the products / services listed within our business builders page…. plus other tools & resources that are completely FREE!
You get to enjoy access to the VIP members for 6 months following your website booking. Continued access is granted for as long as you remain on a maintenance plan with us.
We limit the number of clients we take on each month to ensure prompt turn-around times, which are usually within 30 days or less.
This also depends on you and on how prompt you are in doing your end of the work and supplying what we need. We have a super tight process though that helps guide you every step of the way.
All proofing (copywriting, design, lead magnets etc.), require the client to respond with any feedback and/or change requests within a two-week period to avoid delays in the client’s and other websites currently being developed by Rivmedia being published. If the client fails to provide any feedback and/or change requests during this time, the proof will be considered complete and handed over to the client as-is. The client can request more revisions later if needed for an additional fee.
Just as we value our own time, we value yours also so while our process might seem a little anally retentive, it’s there so we can stay on top of what is needed to stay on schedule and get your website up and running ASAP.
We choose to use WordPress for a number of reasons, but mainly for its versatility. You can build any kind of website with it, customise it as much as you want, add as much functionality you can imagine and you’ll never outgrow it.
There’s a reason that it powers almost 1 in 3 websites across the globe…. nuff said.
For more info, check out this article where we compare the most popular platforms.
Once people come to your website, what then? Too many times I see people pouring loads of time and money into paid campaigns to drive traffic to their website, only for nothing to eventuate. Getting people to your website is just the first step, the second is to convert them into prospects and one of the easiest and effective ways to do that is with a lead magnet.
A lead magnet is a marketing tool that generates leads by offering a resource in exchange for a prospect’s contact information. They generally come in the form of digital, downloadable content, such as a free PDF checklist, report, eBook, etc.
They allow prospects to get an idea of how you can help them without any risk or exchange of money; it begins their journey with you from prospect to customer. When effective, you can establish yourself as a thought-leader in your industry, with the ultimate goal being to position your business as the go-to business your ideal client needs to solve their problem. It’s a vital element in your digital marketing campaign.
What we do:
We provide a guide to help you determine what kind of lead magnet would be valuable to your target market, and steps to help you create its content. Once that is done, we’ll take care of the graphic design and tech stuff to create it for you!
What’s included:
We can all write, right?
Just as design & functionality is vital when building your website, your written copy is equally as important in creating a connection with your audience and converting visitors into customers.
Investing in professional copywriting can help achieve the following:
One of our major selling points is that we create websites that convert. A large contributing factor in that is the quality of the copy, so in order to maintain our high standards, professional copywriting is included.
Plus, one of our other main goals is to remove the stress out of building a website. Writing copy can be taxing and time-consuming, so for this reason also, we prefer to leave it to the pros.
Professional copywriting is included for all of your page content (within the chosen package) and your lead magnet.
Proofreading only is provided for your blog post content, and any additional pages you add. However, professional copywriting can be added to these for an additional fee.
Not a problem! What we love about WordPress is that it is eternally flexible, virtually anything you can imagine can be added on. Below are some of the main additional features:
Portfolios: A portfolio page can be included as one of your pages in a full website package, but we do limit the portfolio items to a maximum of 6 to start with. More can be added for an additional fee which we can quote.
Galleries: We’ll include an image gallery on a single page design as part of the package with a limitation of up to 20 images (which is best for site speed and user experience). For a full website package, you can include an image gallery also within the page of your choice with the same image limitations above. If you want a dedicated gallery page (for example for photographers, artists, home builders etc.) with multiple galleries within it that are categorised, we’ll remove professional copywriting for this page (unlikely to be needed anyway) and replace it to create up to 6 gallery categories with each including up to 20 images.
Additional pages: More pages can be added for $220 each; this cost is for design only, the written copy can either be supplied by the client or we can provide a quote for professional copywriting.
eCommerce: A single product or a full online store can be added for $295 and up, depending on what kind of shop is necessary, features, number of products, etc.
If you’re interested in other features such as LMS, memberships areas, you name it, just let us know and we can talk about it.
We don’t include domain registration and hosting by default. Many developers will purchase your domain and hosting for you as part of their package; as it is your website though, we personally prefer that your domain/hosting is registered in your name rather than ours!
We are more than happy to recommend Ventraip as they are Australian based and have fantastic customer service. We will of course provide you with full instructions on how to set everything up, but rest assured it’s very easy!
We’ve actually written an article about this if you would like more information: Your website is your most important online asset… isn’t it?
However, if you still prefer that we manage it for you, we are more than happy to help. Hosting packages managed by us start from $165/year and include:
– 5GB SSD Cloud Storage
– Unlimited Premium Bandwidth
– 200% CPU Allowance
– 2GB Memory Allowance
– Hourly Acronis Backups
– FREE Comodo SSL Certificate
This suits many websites, but larger packages are available upon request
Your package includes email support for 30 days after your website is published. After that, our service does not end there. We also provide ongoing support via:
Plus, all of our VIP members (those on a maintenance plan with us) enjoy 10% off all of these services.
Need more help, or just have a question? No problem, get in touch anytime and we’ll work it out.
It’s pretty simple, the first payment for your website package is made upon booking with the subsequent payments made on the same date the following months until paid in full.
With the monthly maintenance plans, the same process applies. However the first month you won’t be charged – Payments for maintenance don’t commence until 1 month after booking your website package.
Payment Processing: We accept Visa & Mastercard (processed through Stripe) and monthly payments are automatically charged. Receipts are sent to your email.
Our websites come with in-site SEO (Search Engine Optimisation), we always follow best practice guidelines and all possible efforts are undertaken to set-up your SEO as effectively as possible, but no guarantees can be made for your website’s ranking.
How Google ranks your site is constantly evolving and changing so I would be very wary of anyone who does guarantee “top of page 1 results.”
