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Your Website Training Session: Next Steps

Below is all the information you will need for how these sessions work and what we need from you. To get the most out of your time, please ensure you read through all of it.

Website Access:

In order to conduct the session, we will need administrator access to your website. Access needs to be provided within 12 hours of the session (but the sooner the better!) so we can assess the website beforehand to prepare for the session.

If we built your website or have already accessed your website before we should already have everything in place. Otherwise, you will need to do the following:

  1. Log in to your website and navigate to Users > Add New
  2. Create an account for us with the username “rivmedia” and email address: libby@rivmediawebdesign.com.au
  3. Set the role to “Administrator”
  4. Don’t worry about the password as that will be reset once we login to your site

Using Zoom:

Please ensure you have the latest version of Zoom installed prior to joining the session.

If you have not yet installed Zoom you can sign up with a FREE account and download the software here. If you are new to Zoom, don’t worry it’s very easy to use: Watch the how-to join a meeting video here.

What’s covered in the session:

Sessions are limited to 60 minutes. We don’t recommend any longer than this as it can lead to information overwhelm! So, we recommend making a list of all topics you wish to cover in order of priority – we can move down the list and cover as much as possible in the time allocated.

If more time is needed, you can always come back and purchase additional sessions.

If you have any questions, contact us here.