Below you can submit your support details. Remember to provide as much information as possible and include images/screenshots if necessary.
Access to your website:
Most times we will need access to your site to complete the support work. If we don’t have this already, please create an Administrator account for us. To do this, follow these steps:
- Log in to your website and navigate to Users > Add New
- Create an account for us with the username “rivmedia” and email address: firstname.lastname@example.org
- Set the role to “Administrator”